We collect Sales Tax in the state your orders were made on the total amount of your order, based on the states district’s rates as they apply.

Tint World, LLC Franchise Headquarters is based in Florida, with independently owned franchised physical business locations in a particular state or providence such as business offices or distribution warehouses, and as an Online Retailer, each franchised physical business locations are required to collect sales tax for customers in the particular state products are sold. Purchases from all states or providence that do not have a location will not be subject to sales tax; however, consumers who live in a state that collects sales tax are technically required to pay the tax directly to the state even when an Online Retailer doesn’t collect it. This is referred to as “use” tax rather than sales tax. If you’re a tax-exempt entity, you can take advantage of tax-exempt status for applicable purchases made at a Tint World® location or TintWorld.com by contacting the location you are purchasing from or by calling Customer Service at 1-800-767-8468.

 

The Tint World® Forum is an un-moderated forum. We’re a unique community with specific needs, so we’ve created a few ground rules and best practices to make this the best place it can be.

Before you get started

  1. Make sure you’ve read the Tint World® Forum Terms of Service.
  2. Make sure you’ve searched for the answer to your question before you ask it here. Tint World® loves search, and we think we do it pretty well. If everyone uses the search box at the top of the page, we can avoid a lot of duplicate questions, and you may find answers to your questions more quickly.

Ground rules for interacting with others

  • Be careful. Never share your email address or personal information in the forum. Please be cautious if you choose to contact others offline or ask others to contact you. We like you, and we want to ensure your safety, security, and privacy.
  • Be nice to each other. This is a community of people who care about Tint World, and we want to keep things friendly. Personal attacks and name-calling are not permitted. This behavior may result in a warning or removal from the community.
  • Be nice to the guides. We are real people who care a lot about this forum and its users. We’re always happy to hear your feedback, but please be constructive.
  • Be prepared to fight abuse. We are all the keepers of this community. In order to keep it informative and fun, we need your help keeping things clean. To mark a question or an answer as abuse, click the Report Abuse link next to that post.

Ground rules for how to make posts

  • Posts must be made by a person. We love nicknames (as long as they’re appropriate), but please keep in mind that user nicknames may not be an email address or a URL.
  • Posts must be related to Tint World. This one is pretty self-explanatory. If you have questions about other Tint World® products, click the Tint World® Help Desk
  • Posts must be easy for others to read. Subject lines may not be in ALL CAPS or contain excessive punctuation. Posts may not contain unnecessary URLs. While you’re welcome to post a URL if you have troubleshooting questions related directly to the site, posts with excessive URLs will be removed. Members who post excessive URLs may be contacted by Tint World® or removed from the group.
  • Posts must be labeled with the most appropriate category. This forum is organized by categories, so please choose the appropriate category for your question.

Ground rules for what to post

Posts shouldn’t contain the following types of materials. If you post these types of content, you or your post may be removed from the group.

  • In this forum, we’re all responsible for keeping the community spam-free. Spam includes, but is not limited to, any promotional, commercial, or adult content, multiple instances of the same post, posts with URLs unrelated to the question, and the transmission of malware, viruses, or anything that may disrupt service or harm others.
  • Nudity and sexually explicit material. We don’t allow nudity or sexually explicit material. We also don’t allow content that drives traffic to commercial pornography sites.
  • Violent or bullying behavior. Don’t threaten, harass, or bully other users. This includes using profanity to abuse others.
  • Hate speech. We don’t allow the promotion of hatred toward groups of people based on their race or ethnic origin, religion, disability, gender, age, veteran status, or sexual orientation/gender identity.
  • We don’t allow impersonation of others or other behavior that is misleading or intended to be misleading.
  • Private & confidential information. We don’t allow unauthorized publishing of people’s private and confidential information, such as credit card numbers, Social Security Numbers, driver’s and other license numbers, or any other information that is not publicly accessible.
  • We will respond to clear notices of alleged copyright infringement. Please flag any copyright material as such by clicking the Report Abuse link and reference ‘Copyright’.

Our Agreement:

By posting in this forum, you agree to abide by the aforementioned rules. Breaking these rules may result in your post being removed, and severe abuses may lead to harsher penalties. Please read the Tint World® Forum Terms of Service for further guidance. We reserve the right to change these rules at any point in our efforts to keep the forum clean, user-friendly, and safe. If you believe that someone is violating these posting guidelines, use the Report Abuse link on the post. If you click Report Abuse, we’ll try to promptly review your report and take action if appropriate.

If there is any conflict between the Tint World® Forum Terms of Service and your governing Franchise Agreement, your Franchise Agreement terms will prevail.

Let’s work together to keep this forum a clean, friendly, positive, and productive environment. Happy posting!

Our Commitment

Tint World, LLC is committed to facilitating the accessibility and usability of its website, www.TintWorld.com, for all people. To that end, Tint World, LLC is in the process of implementing functional improvements to www.Tint World.com consistent with relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”). You can find additional information here about WCAG 2.1 AA.

Contact Tint World, LLC With Your Accessibility Questions

Please be aware that our efforts are ongoing. If you have specific questions or concerns about the accessibility of www.Tint World.com, please contact us here.

These Mobile Text Terms of Use (“Mobile TOU”) govern your use of the text messaging information and marketing program (the “Program”) provided by Tint World, LLC, Tint World®, TintWorld.com, TW-branded apps, TW events with its related and affiliated entities, (collectively “TW”, “we”, “our” or “us”). Please read this Mobile TOU carefully. By opting into the Program, you agree to this Mobile TOU, the TW’s online PRIVACY POLICY and TW’s overall TERMS OF USE, as amended from time to time (collectively, the “Terms”). Before opting into the Program, please read the Terms carefully. Your access to, and use of, the Program represents your agreement to these Mobile TOU. IF YOU DO NOT AGREE WITH THESE TERMS, INCLUDING CHANGES THERETO, DO NOT ACCESS, SUBSCRIBE OR USE THE PROGRAM.

Mobile Text Terms Of Use

TW’s Program is an account information and marketing program that sends its users updates on account activity, as well as, but not limited to, great deals and special offers. This information is delivered directly to their mobile phones, via SMS and/or MMS. As a Program member, you may receive account updates, special retailer deals, insider news, access to in-store events (where applicable), ways to enter sweepstakes and instant win games, among other brand specific communications.

Mobile Messaging Terms

When you provide TW with your mobile phone number, you are expressly agreeing that TW may send text messages (including SMS and MMS) to that phone number. You also agree to pay the charges to your wireless bill or to have them deducted from your prepaid balance for this service. You acknowledge that you are thirteen years of age or older and you have the consent of the wireless account holder. TW may send recurring auto marketing mobile messages per month. The number of Account Updates & Information messages you receive will depend on your activity with the brand. If you signed up by texting a signup keyword, you will receive a confirmation text message, and you may need to reply as instructed to complete registration. Message and data rates apply. Reply STOP to cancel, HELP for help.

If you opt-out, you agree to receive a final text message confirming you opt-out. You may optout at any time by texting the word STOP to short code 222245. You agree to receive a final text message confirming you opt-out. For help, send a text message with the keyword HELP to 222245. Texts may be sent through an automatic telephone dialing system. Consent is not required as a condition of purchasing any goods or services. You agree to notify TW of any changes to your mobile number and update your subscription with TW to reflect this change.

Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

Sign Up For The TW’s Program

Sign up for TW’s Program to receive texts with great deals, events, and insider information. To opt in, text TINTWORLD to 222245. You will receive a text from 222245 prompting you to reply. Reply with the appropriate confirmation to specify the messages you wish to receive and confirm that you agree to the Mobile Terms of Use. Message and data rates may apply.

Stop Receiving Promotional Text Messages

To stop receiving promotional or account update text messages from TW, simply text STOP to 222245.

Note: None of these opt-out trigger words are case sensitive. Alternatively, you can opt-out of receiving texts from TW by either sending an email with your mobile phone number to CustomerService@tintworld.com.

Please allow up to 10 business days from when the email or physical mail request was received to process your removal.

Questions / Comments / Concerns

Please direct all comments, questions, or concerns regarding TW’s text messaging program to CustomerService@tintworld.com to or our toll-free customer support line at 1-888-944-8468.

Help Command

For help at any time, text HELP to 222245. This text messaging marketing program is free from TW, but message and data rates may apply.

Requirements

To take advantage of TW’s text messaging marketing program, you must have a text messaging-enabled mobile device with a text messaging plan.

Carriers Supported

TW’s text messaging marketing program works with all major U.S. carriers including currently: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and a host of other smaller regional carriers.

TW reserves the right to modify these Mobile TOU by posting new versions on this website as well as the right to provide additional notices of significant changes. Your continued use of the Program following such changes constitutes your acceptance of those changes.

Promotional Disclaimer

Coupon must be presented at time of estimate. Only one coupon code per transaction. Not valid on basic oil changes. Not valid with any other offers, special order parts or warranty work. Valid on most cars and light trucks at participating Tint World locations. See center manager for complete details. No cash value. Void where prohibited. Limited time offers.

Last Modified: January 1, 2021

If you are a California resident, please read the following Privacy Policy (“Policy”).

Effective January 1, 2020

This Policy describes how information obtained from California consumers (as defined in the California Consumer Privacy Act of 2018, California Civil Code sections 1798.100 et seq. (“CCPA”)), including visitors to the websites found at http:www.tintworld.com (“Website”), Tint World, LLC mobile application (“Application”), and Tint World, LLC company-owned and franchised-locations, where applicable (“Locations”) (the Website, Application and Locations are collectively the “Sites”) is collected, used, sold, and disclosed. This Policy also explains how you can make requests of Tint World, LLC (“TW,” “we,” “us” or “our”) to know about your personal information, delete your personal information, and opt-out of the sale of your personal information. Please note that this Policy applies to information collected by TW.

Terms included in this Policy, including but not limited to, personal information and service provider, carry the same meaning in this Policy as they do in the CCPA.

For ease of reference, you may click on any of the following links to jump to one of the sections addressed below:

California’s Shine the Light Law

California’s Consumer Privacy Act

  1. California Residents’ Rights Under the California Consumer Privacy Act
  2. Categories of California Consumers’ Personal Information Collected, Sold, or Disclosed
  3. Methods for Submitting CCPA Requests to Us
  4. Verification Process
  5. Authorized Agents
  6. Response Timing and Format
  7. Do Not Sell My Personal Information
  8. Financial Incentive Offers
  9. Metrics Regarding CCPA Requests and Responses During the Previous Calendar Year
  10. Children Under the Age of 13
  11. Contact Us for More Information

California’s Shine The Light Law

Subject to certain limits under California Civil Code section 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal data that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. California residents may make one request per calendar year.

To make this request, you may contact us at the email address listed in the “Contact Us for More Information” section below. In your request, please state that you are a California resident and provide a current California address for our response. Please allow up to thirty (30) days for a response. we reserve our right not to respond to such requests submitted to addresses other than those specified in the “Contact Us for More Information” section below.

California’s Consumer Privacy Act

  1. California Residents’ Rights Under the California Consumer Privacy Act

If you are a California resident, you have certain rights regarding information that is treated as Personal Information under the CCPA.

The right to know what categories of Personal Information are being collected, sold, or disclosed and the categories of sources of that Personal Information.

You have the right to know what categories of Personal Information we collect, sell, or disclose about you, as well as the categories of third parties who purchased or received your Personal Information and the categories of sources of that Personal Information. These categories are described below in the “Categories of California Consumers’ Personal Information Collected, Sold, or Disclosed” section below. We are also required to provide to you, before or at the point of collection, with a general notice about the categories of Personal Information collected by us and how we intend to use the collected Personal Information.

The right to access collected Personal Information

You have the right to request that we provide a copy of your Personal Information that we collected, sold, or disclosed in the preceding twelve (12) months. Only you, or someone you legally authorize to act on your behalf, may make a request related to your Personal Information. You may submit a maximum of two requests in a 12-month period.

You must provide sufficient information to enable us to reasonably verify your identity or that of your authorized agent. We will only use the Personal Information provided in your request to verify your identity or that of your authorized agent. Please note that we cannot provide any Personal Information in response to a request if we cannot verify your or your authorized agent’s identity, or your authorized agent’s authority to make the request on your behalf, and/or if we cannot confirm that the collected Personal Information relates to you.

You are not required to create an account with us before submitting a verifiable request. You can submit your request using the online request form found at Contact Tint World or by calling our toll-free number at 1-888-944-8468.

After receiving and verifying your request, we will provide the following information (depending on your request):

  • The categories of Personal Information collected about you in the preceding twelve (12) months.
  • The sources of that Personal Information by category.
  • The business or commercial purpose(s) for collecting or selling that Personal Information.
  • The categories of third parties with whom we shared that Personal Information.
  • The specific pieces of Personal Information collected about you.

If we sold your Personal Information or disclosed it for a business purpose, we will provide:

  • The categories of Personal Information sold in the previous twelve (12) months and the categories of third parties to whom the Personal Information was sold; and
  • The categories of Personal Information disclosed for a business purpose in the previous twelve (12) months and the categories of third parties to whom the Personal Information was disclosed.

See the “Methods for Submitting CCPA Requests to Us” section below for information on how you can exercise your right to access collected Personal Information. For more information, see also the “Response Timing and Format” section below.

The right to request deletion of Personal Information

With certain exceptions, you have the right to request that we and our service providers delete Personal Information we or our service provider collected or maintained. Once we receive and verify your request, we will delete and instruct any applicable service providers to delete your Personal Information from our records, unless an exception applies.

We and our service providers may deny a verified deletion request if we must maintain your Personal Information to:

  • Complete the transaction or provide a good or service requested by you for which we collected the Personal Information, or otherwise perform a contract between us.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity.
  • Debug to identify and repair errors that impair existing intended functionality of our systems.
  • Exercise a legal right provided for by law, including exercising or ensuring free speech rights.
  • Comply with the California Electronic Communications Privacy Act (California Penal Code sections 1546 to 1546.4).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest if:
    • the research adheres to all other applicable ethics and privacy laws;
    • deleting the Personal Information is likely to make the research impossible or seriously impair it; and
    • you provided informed consent during the initial data collection.
  • Enable our internal use in a manner that you would reasonably expect based on your relationship with us.
  • Comply with our legal obligations.
  • Otherwise use your Personal Information internally in a lawful manner that is compatible with the context in which you provided the information.

See the “Methods for Submitting CCPA Requests to Us” section below for information on how you can exercise your right to delete collected Personal Information.

The right to opt-out of the sale of Personal Information

You have the right to opt-out of the “sale” of your Personal Information to other businesses or third parties. The CCPA defines “sell,” “selling, “sale,” and “sold” to include selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means.

Once we receive an opt-out request, we will act upon the request as soon as commercially reasonable, but no later than fifteen (15) days from the date we receive the request. We will also notify all third parties to whom we have sold the Personal Information within the ninety (90) days prior to receiving the request that you have exercised your opt-out right and instruct them not to resell the Personal Information.

However, if we have a good-faith, reasonable, and documented belief that the request is fraudulent, we will deny the request and provide you with an explanation of our rationale.

You may elect to opt-in to the sale of Personal Information after opting-out. In the event that a transaction requires the sale of your Personal Information as a condition of completing the transaction, we will inform you of this and provide instructions on how you can opt-in.

See the “Do Not Sell My Personal Information” section below for more on how to opt-out of the sale of Personal Information.

The rights of California consumers who are less than 16 years of age

We do not sell the personal information of California consumers who we actually know are less than 13 years of age unless we receive affirmative authorization from the parent or guardian of a consumer less than 13 years of age. We do not sell the personal information of consumer who we actually know are at least 13 years of age and less than 16 years of age unless we receive affirmative authorization from the consumer.

The right to be free from discrimination

You have the right to equal service, and we will not discriminate against you if you exercise your rights under the CCPA. However, under certain circumstances, we may offer you special discounts or other incentives for the right to continue to collect, use, or sell your Personal Information. In that event, we will notify you of the relevant program’s material terms and obtain your voluntary opt-in consent to the program.

  1. Categories of California Consumers’ Personal Information Collected, Sold, or Disclosed

We collect a variety of categories of Personal Information about California consumers, their household, and/or their devices, from both online and offline sources. We will not collect additional categories of Personal Information or use the Personal Information we collect for materially different, unrelated, or incompatible purposes without providing advance notice.

In particular, we may have collected the following types of Personal Information in the last twelve (12) months:

  • Personal identifiers. Examples of these identifiers include, but are not limited to, a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Examples of this information include, but are not limited to, a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
  • Protected classification characteristics under California or federal law. Examples of this protected information include, but are not limited to, age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
  • Commercial Information. Examples of such commercial information include, but are not limited to, favorite restaurant location, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Geolocation Data. Examples of this information include, but are not limited to, your physical location or movements during interactions with us.
  • Inferred Data. Examples of this information include, but are not limited to, your preferences and characteristics.
  • Website Usage. Examples of this information include, but are not limited to, information about a consumer’s interaction with the Sites or advertisements.
  • Employment Information. Examples of this information include, but are not limited to, current or past job history or performance evaluations.
  • Franchisee Applicant Information. Examples of this information include, but are not limited to, a name, address, email address, phone number, and general financial information.

We may have obtained some or all of the Personal Information listed above from the following sources in the last twelve (12) months:

  • Directly from you. For example, we may collect the Personal Information listed above from forms you complete or products and services you purchase.
  • Indirectly from you. For example, we may collect usage information from observing your actions on the Sites.
  • Independently owned and operated franchisees. For example, we may collect the Personal Information listed above when you provide the information to an independently owned and operated TW franchisees to purchase products and services.
  • Third-party promotion and sweepstake vendors. For example, third-party promotion and sweepstakes vendors may provide us Personal Information, such as personal identifiers and/or personal information categories listed in the California Customer Records statute that you have given to the vendor in the course of entering and participating in our sponsored contests or sweepstakes.
  • Third-party marketing vendors. For example, third-party marketing vendors may provide us with Personal Information, such as personal identifiers and/or website usage, when you open a promotional email or click on an online advertisement.

We may have used, shared, and/or sold the Personal Information described above for one or more of the following business or commercial purposes in the last twelve (12) months:

  • To process your purchases of or requests for products or services.
  • To communicate with you about your use of the Sites, purchase of products or services, to receive a newsletter, and/or participation in a loyalty program, contests, promotions, coupons, and/or sweepstakes.
  • To respond to your inquiries and for other customer service purposes.
  • To advise you of changes or additions to the Sites, and/or any of our products or services.
  • To better understand how users access and use the Sites, to improve the Sites, to respond to user desires and preferences, and for other research and analytical purposes.
  • To help maintain the safety, security, and integrity of our Sites, products and services, databases and other technology assets, and business, as well as your account, orders, and deliveries.
  • To manage the Careers page on the TW website, which is a tool utilized by us to assist in employment recruiting efforts.
  • To manage scheduling shifts, communicate with employees, and setup and provide employment benefits at company-owned TW locations.
  • To tailor the content and information that we may send or display to you, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the Sites.
  • To assist in advertising our products and services on third-party websites.
  • To maintain appropriate records for internal administrative purposes.
  • To comply with federal, state, and local laws, cooperate with and respond to law enforcement requests, and as otherwise required by applicable law, court order, or governmental regulations.
  • To protect the rights and interests of us and/or our independently owned and operated franchisees, such as to resolve any disputes, to enforce this Policy or any other policy, to protect the rights or property of another, or to prevent harm.
  • To evaluate or conduct a merger, sale, or other acquisition of some or all of our organization or its assets, in which the information held by us about our Sites is among the assets transferred.
  • To evaluate prospective franchisees of ours.

We may have shared or sold the following Personal Information in the last twelve (12) months:

  • Personal identifiers.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • Protected classification characteristics under California or federal law.
  • Commercial Information.
  • Geolocation Data.
  • Website Usage.
  • Employment Information.

We may have disclosed for a business purpose the following Personal Information in the preceding twelve (12) months:

  • Personal identifiers.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • Protected classification characteristics under California or federal law.
  • Commercial Information.
  • Geolocation Data.
  • Website Usage.
  • Employment Information.

We may have shared or sold the Personal Information listed above with the following categories of third parties:

  • Affiliates and subsidiaries;
  • Service providers;
  • Website development and hosting providers;
  • Mobile application development and hosting providers;
  • Email platform providers;
  • Cloud hosting platform providers; and
  • Marketing analytics and advertising companies.
  1. Methods for Submitting CCPA Requests to Us

You have the right to submit a verifiable request to us using the following methods:

  • Online Request Form. You may submit a request to know or delete by completing the online Request Form located at Https://www.tintworld.com/contact-us/customer-service/.
  • Toll-Free Telephone Call. You may submit requests by calling our toll-free CCPA Request Hotline at 1-888-944-8468. A member of our team will process your request and guide you through the verification process.
  • In-store Form. You may complete and submit a Request Form at any TW retail location in California.

See the “Do Not Sell My Personal Information” section below for more on how to submit a request to opt-out of the sale of Personal Information.

If you would like to opt-out of receiving marketing communications from us, please contact us at ChiefPrivacyOfficer@tintworld.com.

  1. Verification Process

Once we receive a request to know or to delete, we must verify your identity before we can respond.

You will be required to provide all or some of the following information for verification purposes:

  • Your first and last name
  • Your e-mail address
  • Your telephone number

If you submit either a request to know specific pieces of Personal Information collected, or a request to delete sensitive, irreplaceable, or otherwise valuable Personal Information, you (or your authorized agent, if applicable) will be required to provide a signed declaration affirming your identity (or your authorized agent’s identity, if applicable).

  1. Authorized Agents

An authorized agent is either a natural person or a business entity registered with the California Secretary of State that a consumer has authorized to act on his or her behalf.

You may use an authorized agent to submit a request to know, to delete or to opt-out. Your agent will need to provide either (1) a power of attorney; or (2) your written permission to allow the authorized agent to submit the request on your behalf and verification of your identity.

  1. Response Timing and Format

Acknowledgement of receipt of request

We will confirm receipt of a request from you within ten (10) days. This confirmation will provide information about how we will process the request, including a description of our verification process and an approximation of when we will send you a substantive response.

Substantive Response

We will respond to a verifiable request from you within forty-five (45) days. If we cannot respond in that time, we will notify you in writing that we need an additional forty-five (45) days and explain the reason for the needed additional time.

If you have an account with us, we will respond to that account. If you do not have an account with us, we will deliver the written response by mail or e-mail, at your option.

Any disclosures we provide will cover only the 12-month period preceding our receipt of your verifiable request. If we cannot comply with your request, we will explain why. If you have requested to know specific Personal Information we collected, we will provide that information to you via mail or electronically.

We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why and provide you with a cost estimate before completing the request.

Acting upon opt-out requests

We will act upon an opt-out as soon as commercially reasonable, but no later than fifteen (15) days from the date we receive the request.

  1. Do Not Sell My Personal Information

You have the right to direct us not to sell your Personal Information and you may exercise this right at any time. Once you opt-out, we will not sell your Personal Information unless you give us authorization to do so. We will not ask you to reauthorize such sales until 12 months have passed since complying with request to opt-out.

If you are a California consumer and wish to opt-out of the sale of your Personal Information, you may submit an opt-out request by clicking on the following link: Contact Tint World.

  1. Financial Incentive Offers

Some of our loyalty programs and/or reward programs offer financial incentives in exchange for your consent to our use and sale of certain of your Personal Information.

  1. Metrics Regarding CCPA Requests and Responses During the Previous Calendar Year

At the end of each calendar year, starting in 2020, we will report as applicable regarding the number of requests to know, delete or opt-out that we received, complied with in whole or in part, or denied, and the median length of our response time.

  1. Children Under the Age of 13

Our Websites are not intended for children under 13 years of age. No one under age 13 may provide any Personal Information on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use the Websites, provide any information on the Websites, use any of the interactive or public comment features of the Websites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at ChiefPrivacyOfficer@tintworld.com.

California residents over 13 but under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see “The rights of California consumers who are less than 16 years of age” section above for more information.

  1. Contact Us for More Information

California consumers who have questions or concerns about our privacy policies and practices may contact a customer service representative through one of the following methods:

When contacting our customer service, please include in the communication or have available the information listed under the “Verification Process” section above. If using an authorized agent, please include in the communication or have available proof of authorization.

Last Modified: September 29, 2022

TERMS AND CONDITIONS

  1. TINT WORLD® NANO CERAMIC WARRANTY PROGRAM
    • 1.1 GENERAL TERMS AND CONDITIONS
    • The following general terms and conditions apply to any and all Tint World® Nano Ceramic Warranty Program products:

      1. Warranty term coverage begins from the date of invoice with vehicle details and is only valid if the Approved Applicator has issued a Warranty Card and it has been registered within 30 days of application;
      2. This agreement excludes vehicles used for commercial purposes at any time previous to, presently, or during the course of this warranty period;
      3. Should a product re-application be required (e.g., vehicle accident) you or your insurer are liable for a reapplication costs, determined by the approved applicator;
      4. Any application, re-application, repair work or other work carried out on the coated surface must be applied, reapplied, or repaired by an authorized Tint World® Nano Ceramic agent after claim approval from a Tint World® Nano Ceramic agent;
      5. The Tint World® Nano Ceramic agent must be notified of any claim due to failure of product performance within 30 days of occurrence;
      6. Vehicle must remain continuously registered within the United States and Canada for the duration of the warranty; and
      7. Warranty is in the name of the vehicle owner and is non-transferrable.
    • 1.2 GENERAL LIABILITY LIMITATIONS
    • Tint World® Nano Ceramic or its agents will not accept liability for:

      1. Deterioration of factory interior surfaces including but not limited to the carpeting, upholstery, leather, leather-like surfaces, any other interior surfaces or any other treated part of substandard specification, materials or workmanship by vehicle manufacturers, their dealerships, third-party suppliers or modifiers, or professional detailers not authorized by Tint World®;
      2. Damage to the coated surface by incorrect manual wash techniques, automatic car washes, brushes or contaminated wash tools that may cause abrasion, or damage caused by a third party not authorized by Tint World®;
      3. Swirl marks, marring, scratches, scuffs, scrapes, chips to the painted surface;
      4. Water spots are caused by hard water (mineral deposits) which are left to dry on the paint and leave a stain, water spotting is not covered;
      5. Damage caused by collision, accidental damage, vandalism, malicious damage, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, water etch or vehicle manufacturer’ defects, or any claim matters or defects which may be covered under a manufacturers or dealerships protection plan;
      6. Area’s that have not been retreated after a paint repair;
      7. Any loss of time or use of the vehicle while it undergoes inspections or treatments;
    • 1.3 GENERAL WARRANTY INVALIDATION
    • Tint World® Nano Ceramic warranty for any product will be considered invalid if any of the following general condition occur:

      1. Neglect to maintain the vehicle according to the standards and techniques recommended by Tint World® Nano Ceramic shown in section 7 and 8.
      2. Damage caused by abrasive compounds and polishes and third-party products;
      3. Damage resulting from a collision or other vehicle accidents;
      4. Damage, either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, secondary effects that may result from the foregoing, or any other forcemajeure;
      5. Failure to repair and re-treat surfaces subject to accident damage in accordance with the warranty;
      6. Damage caused by any alteration or modification to the vehicle surfaces;
      7. Damage caused by rips, tears, shredding;
      8. Damage caused by manufacturer’s defects;
      9. Damage to the vehicle prior to product application; and
      10. Failure to adhere to any requirements listed under the terms and conditions of this warranty.
  2. TINT WORLD® NANO CERAMIC COATING WARRANTY
  3. Tint World® Nano Ceramic Coating warrants the owner of the vehicle that if the Ceramic Coating is unsatisfactory in its performance of protecting the vehicles factorypaintworkfrom damage or etching from water spots, bird droppings, bug splatter, acid rain, UV damage or oxidation, whilst being maintained in accordance with the terms and conditions of this warranty, Tint World® or its agents will at no cost to the owner repair and retreat the affected area.

    • 2.1 ECONOMY NANO CERAMIC PAINT COATING PACKAGE
      1. Tint World® Nano Ceramic Paint Coating Warranty is valid for Two (2) year from the date of application or sale for any vehicle that is sold through car dealerships for any vehicle if annual service requirements are met.
      2. Failure to undertake an annual service inspection within the required period will change the period of cover to One (1) year from the date of the last service which cannot be reversed. (See: Annual Inspection)
    • 2.2 PREMIUM NANO CERAMIC PAINT COATING PACKAGE
      1. Tint World® Nano Ceramic Paint Coating Warranty is valid for Five (5) years from the date of application or sale for any vehicle that is sold through car dealerships for any vehicle if annual service requirements are met.
      2. Failure to undertake an annual service inspection within the required period will change the period of cover to Two (2) years from the date of the last service which cannot be reversed. (See: Annual Inspection)
    • 2.3 SUPREME NANO CERAMIC PAINT COATING PACKAGE
      1. Tint World® Nano Ceramic Paint Coating Warranty is valid forthe for the Lifetime of vehicle ownership from the date of application or sale for any vehicle that is sold through car dealerships for any vehicle if annual service requirements are met.
      2. Failure to undertake an annual service inspection within the required period will change the period of cover to Five (5) years from the date of the last service which cannot be reversed. (See: Annual Inspection)
    • 2.4 ULTIMATE NANO CERAMIC PAINT COATING PACKAGE
      1. Tint World® Nano Ceramic Paint Coating Warranty is valid forthe for the Lifetime of vehicle ownership from the date of application or sale for any vehicle that is sold through car dealerships for any vehicle if annual service requirements are met.
      2. Failure to undertake an annual service inspection within the required period will change the period of cover to Five (5) years from the date of the last service which cannot be reversed. (See: Annual Inspection)
    • 2.5 TINT WORLD® NANO CERAMIC WHEEL AND CALIPER WARRANTY
      1. Tint World® Nano Ceramic Wheel and Caliper Coating Warranty is valid for Five (5) years from the date of application or sale for any vehicle that is sold through car dealerships for any vehicle if annual service requirements are met.
      2. Tint World® Nano Ceramic Wheel and Caliper Coating warrants the owner of the vehicle that the treated surfaces will remain free of permanent stains and UV damage, except as otherwise noted in the warranty.
    • 2.6 TINT WORLD® NANO CERAMIC WINDSHIELD AND GLASS TREATMENT WARRANTY
      1. Tint World® Nano Ceramic Windshield and Glass Coating Warranty is valid for Five (5) years from the date of application or sale for any vehicle that is sold through car dealerships for any vehicle if annual service requirements are met.
      2. Tint World® Nano Ceramic Windshield and Glass Coating warrants the owner of the vehicle that the treated surfaces will maintain a hydrophobic glass coating free of permanent stains so glass surfaces stay cleaner for longer, except as otherwise noted in the warranty.
    • 2.7 TINT WORLD® NANO CERAMIC FABRIC AND LEATHER WARRANTY
      1. Tint World® Nano Ceramic Fabric and Leather Coating Warranty is valid for Five (5) years from the date of application or sale for any vehicle that is sold through car dealerships for any vehicle if annual service requirements are met.
      2. Tint World® Nano Ceramic Fabric and Leather Coating warrants the owner of the vehicle that the treated surfaces will remain free of permanent stains and UV damage, except as otherwise noted in the warranty.
  4. VEHICLE ACCIDENT DAMAGE
  5. Contact your vehicle insurer to ensure that any Tint World® Nano Ceramic products and services is included in your insurance coverage. If the vehicle sustains damage and reapplication is required, contact a Tint World® Nano Ceramic agent to arrange any additional treatments.

  6. MAKING A CLAIM
    • The following applies to making a claim for any product defects or failures:
      1. A Tint World® Nano Ceramic agent must be notified of any claim due to failure of product performance within 30 days of occurrence;
      2. Any application, re-application, repair work or other work carried out on the coated surface must be applied/re-applied or repaired by an
        authorized Tint World® Nano Ceramic agent after claim approval from Tint World®.
  7. WARRANTY LIMITS
    • In the event of a warranty claim, this warranty is limited to the following maximum amounts at Tint World® Nano Ceramic authorized agent’s option:
      1. Tint World® Nano Ceramic or its agents shall arrange the necessary approvals for warranty repairs and coating reapplication to be carried out, or;
      2. Pay the owner of the nominated vehicle a maximum amount of $1,000 or the original cost of coating application (whichever is less) in full and final settlement of the customers claim under warranty.
      3. To make a claim contact the original Tint World® Nano Ceramic agent of service or call 800-767-8468.
  8. TINT WORLD® NANO CERAMIC AGENTS
  9. Tint World® Nano Ceramic agents are selected using strict guidelines and requirements. Only authorized agents
    are permitted to install and service any Tint World® Nano Ceramic products.

  10. TINT WORLD® NANO CERAMIC MAINTENANCE PROGRAM
    • 7.1 – WASHING
      1. For best results wash with wash vehicle on a weekly basis to avoid excessive contamination build up.
      2. Avoid washing in direct sunlight to minimize streaking and water spotting.
      3. Wash from the top down leaving the dirtiest sections for last to avoid cross contamination.
      4. Use separate soap and sponge/mitt for wheels.
    • 7.2 DRYING
      1. Always dry completely, and never leave vehicle to “air” dry to avoid water contains minerals that may leave deposits creating water spots.
      2. Use quality microfiber towels for best results and avoid aggressive wiping, allowing the material to absorb the water.
    • 7.3 SPOT REMOVAL
      1. Never use aggressive products to polish the coating or remove surface contamination.
      2. Never use excessive force to remove spots.
      3. Bird droppings, tar, sap, etc. should be removed as soon as possible to avoid temporary staining or hardening on the coating. Any staining left behind from the bird droppings will break down over a few days without affecting the coating.
    • 7.4 TEXTILE LEATHER AND FABRIC MAINTENANCE
      1. For best results, clean all leather/vinyl surfaces weekly to avoid contaminant buildup and replenish the natural oils.
      2. Vacuum carpets and fabric regularly when necessary.
      3. Immediately wipe off spills on leather, vinyl, or fabric.
  11. ANNUAL SERVICE INSPECTION
    1. Annual Inspections must be carried out by a Tint World® Nano Ceramic approved applicator, within 30 days before or after the anniversary date of the last service to maintain the lifetime warranty.
    2. A fee determined by the approved applicator will be charged for the Annual Inspection which includes an Express Detail Package, Decontamination, and Inspection.
    3. It is required to maintain an annual Tint World® Nano Ceramic maintenance package for light re-application of products as needed.
  12. ANNUAL MAINTENANCE PACKAGE
    1. Economy Detail Package once a month.
    2. Top Coating SIOS2 Reapplication 4-times a year.
    3. Clean and Treat all leather/vinyl surfaces 4-times a year.

Find items you want and save them in your “Wish List” for future ordering. You can access your Wish List at any time by simply logging into your account.

Tint World® provides you with exclusive features to make your shopping experience convenient and full featured. Your Wish List was designed to save you time and money while organizing your account.

Promotional Alerts – You can set your Wish List on promotional alert, so you are notified via email when a sale or discount is available.

Gifts Register – You can invite family, friends, co-workers, and employers to register and access your Wish List to buy items for your birthday, holiday, event celebration or other special occasion. This makes it easy for you to get the gifts you really what you want, instead of a necktie or pair of slippers. Simply add their email addresses to your Gift Register and submit. They will then receive an email taking them to your Wish List page.

©TINT WORLD, LLC D/B/A TINT WORLD® 2021 ALL RIGHTS RESERVED.

Errors in the description, photography or typographical errors are subject to correction at the sole discretion of Tint World, LLC (“TW”).

Tint World®, Automotive Styling Centers™ Got Tint?®, Greatest Film You Will Never See®, Force 5 Impact Film®, Lube-N-Shine™, Never Wax Again™ and their respective logos are trademarks of TW and its affiliates in the United States and in other countries. No license to use or reproduce any of these trademarks or other trademarks on this website is given or implied. All other brands and product names are the trademarks of their respective owners.

Disclaimer Message

Nothing on this website will be construed as conferring any license of Tint World® rights or any third-party rights. Although the information is provided on this server to anyone, we retain the copyright on all text and graphic images. This means you may not distribute the text or graphics to others without the express written permission of Tint World® or modify or re-use the text or graphics without the express written permission of Tint World®. It is expressly forbidden to use either Tint World® URL, meta-tags, or other embedded website information to effect any “matchmaker” advertising by third parties, or to act as a conduit for others to affect the same result. You may print copies of the information for your own personal use.

TW also reserves all other rights, including the right to make changes or corrections at any time without notice. You are prohibited from posting on this website or transmitting to this website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, objectionable, or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. TW will fully cooperate with law enforcement authorities or court orders requesting or directing TW to disclose the identity of or help identify anyone posting any such information or materials on this website. TW makes no commitment to update the information provided herein. The information, text, graphics, and links on this website are provided by TW, as a convenience to its customers.

This website may contain content not generated by TW and TW is not responsible for any third-party content. The name of Tint World® or the TW logos and trademarks may not be used in advertising or publicity pertaining to distribution of the information on or linked to this website or any other server or “hot-linked” sites without specific, written prior permission. TW makes no representation or warranties about the accuracy, currency, completeness, or suitability of the information provided on this website and will not be liable for any use of this information for any purpose. The information on this website could contain technical inaccuracies or typographical errors, and information may be changed, updated, and deleted without notice. TW may make improvements and/or changes in the products and/or the programs described on this website at any time.

The material provided on this website is protected by law, including, but not limited to, United States copyright law, trademark law and international treaties. This website is controlled and operated by TW in Boca Raton , Florida, United States of America. TW makes no representation that materials on this website are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.

TW DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION PROVIDED ON THIS WEBSITE OR OTHER SITES “HOT LINKED” TO THIS SITE, INCLUDING ALL EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL TW BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL DAMAGES, OR PUNITIVE DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, BUSINESS INTERRUPTION, SALES OR PROFITS, WHETHER IN A CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF ACCESS TO, USE OF, OR IN CONNECTION WITH THE USE, INABILITY TO USE, ACCURACY, SUITABILITY OR PERFORMANCE OF THIS INFORMATION, EVEN IF TW IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

ANY CLAIM RELATED TO THE INFORMATION ON THIS WEBSITE WILL BE GOVERNED BY THE LAWS OF FLORIDA WITHOUT REGARD TO CONFLICTS OF LAW RULES. IN THE EVENT OF ANY DISPUTE REGARDING THIS WEBSITE, THE PARTIES IRREVOCABLY CONSENT TO EXCLUSIVE PERSONAL JURISDICTION AND VENUE IN THE COURTS IN SUMMIT COUNTY IN THE STATE OF FLORIDA, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A STATE CLAIM INVOLVING THIS AGREEMENT OR WEBSITE AND TO THE FEDERAL DISTRICT COURTS, SOUTHERN DISTRICT OF FLORIDA, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A FEDERAL CLAIM INVOLVING THIS AGREEMENT OR WEBSITE.

Copyright ©2021 by Tint World® All Rights Reserved.

 

My Saved Vehicles feature allows you to save information about your vehicles, so you can access the parts you need more quickly during each visit.

My Garage Features

  • Save all your vehicle’s information and purchase history.
  • Manage all the vehicles in your household and shop for parts and accessories without having to re-select your vehicle information each time.
  • Receive specific notices relating your saved vehicles, including news, new products, promotions and more.
  • Display your business or personal profile information by uploading an image and video to show off your ride.
  • Get access to ratings, reviews, and other tools

Tint World® Online Store offers everyday low prices are up to 30% lower than (MSRP) Manufacturer’s Suggested Retail Prices. If you find a competitor advertising the same product at a lower price; Tint World® Online Store will match or beat that price. That’s right; we can beat any advertised price on any in-stock product.

Price Match Guarantee Terms & Conditions

  • Merchandise must be the same manufacturer, part number and color.
  • Merchandise must be brand new and in unused condition.
  • Merchandise must be in-stock at the advertised location and available for immediate delivery.
  • Merchandise must be by an authorized dealer of the manufacturer.
  • Merchandise must be advertised at the price you want matched.
  • Merchandise must include selling price, shipping price, equivalent shipping method, and any handling charges in the final total cost of the price match.
  • Price Match does not apply to auction sites or mail-in rebates and other deferred savings.
  • Price Match does not apply to expedited shipping offers.
  • Price Match does not include any applicable sales or use tax.
  • Price Match cannot be combined with other promotional offers.
  • Price Match must made at time of purchase.
  • Price Match may not apply to orders shipped outside of the Unites States.
  • Tint World® reserves the right to limit the amount of price match requests per customer, and reserves the final right to best determine eligibility for this Price Match Guarantee.

To Price Match Products You Would Like To Purchase:

If you would like to purchase a product from the Tint World® Online Store and you see it advertised at a lower price somewhere else, contact your Stores Customer Service at 1-800-767-8468 or by using the contact form.

Last Modified: January 1, 2021

Returns and Exchanges

100% Satisfaction Guarantee:  Simply return the new, unused product(s) if you’re not 100% satisfied with your purchase, pricing, or service. Return the item to us within 30 calendar days of the original invoice purchase date for an exchange or refund of the full amount of the merchandise excluding shipping costs both way and an applicable sales tax. Warranty items can be returned for replacement of defective products within 90 days from the date received by the original purchaser or install. For more details see Warranty Policy.

Return Procedure

Returns and Exchange Procedures:

  1. By simply logging in to “Your Account”, submit a Return Merchandise Authorization (RMA) request by clicking on Order History and then choose the order number and the item(s) that you wish to return. As a part of your RMA request, please provide a detailed explanation for the reason of the return and then submit the request. Please also provide a detailed explanation for the warranty exchange RMA request when returning warranty item(s) that need to be exchanged.
  2. After we receive the fully completed RMA request form, within 2-3 business days an RMA number and return shipping instructions will be emailed to you. Without an RMA number, no returns will be accepted.
  3. After receiving the RMA number, ship the item(s) in the complete original packaging with the UPC still intact. Also include a copy of your invoice in the package with adequate packing material to ensure it arrives undamaged.
  4. Prior to return, all returned items must have the RMA number clearly written on the outside of the shipping box. List the RMA number on each box if there are multiple boxes; example: 1 of 3, 2 of 3, and 3 of 3). Please do not write on the actual packaging, as your product will not be considered “re-sellable”.
  5. After your return has been shipped, providing a Tracking Number will help us process the credit faster.

Core-Part Return Procedures:

  1. Make sure to remove any items that are needed for proper installation of the replacement part. Any parts not included in the replacement package but still attached to the core return will not be returned.
  2. To avoid any leakage during shipping, drain any fluid from the Core-Part to be returned. Properly secure and seal the part in a plastic bag.
  3. Place the secured Core-Part back in the manufacturer’s box. Include a copy of your invoice in the package.
  4. The core must be fully assembled, complete and in re-build able condition based on its manufacturer’s standards.
  5. Returned parts must be fore the vehicle for which the replacement part was purchased.

Manufacturers may reject merchandise with the following conditions: broken or dented parts; stripped threads or ports; mounts or housing that are damaged, cracked, or unusable; extensive rust or corrosion; missing, unoriginal or disassembled parts.

Non-Returnable Products

The following items cannot be returned: CD ROMs, snow chains, service manuals, electrical parts, special-ordered items, closeout, or clearance items and custom-made or custom-painted items. Auto body parts cannot be returned for any reason. Mounted or installed tires and wheels are not returnable. Opened electrical items such as computers, chips, programmers, wiring kits, etc. that have been plugged in or unsealed for any reason are not returnable. Also, custom-made floor mats, dash covers, seat covers, car covers, items that have been monogrammed, performance products used for off-road racing or other sporting activities, parts that have been modified or used in a way other than the manufacturer’s original intent, or parts damaged as the result of an accident or failure of another item may not be returned.

Previously Installed Products

As we are not responsible for installation errors, products that have been installed, modified, or have missing parts cannot be returned. We will be happy to assist you in getting in touch with the original manufacturer of that product if the merchandise qualifies for a manufacturer’s warranty or guarantee. The original product box contains warranty and guarantee information. Labor, towing, additional repair, or car rental expenses caused by using wrong or defective parts during installation is not our responsibility.

Return Conditions

Items must be in the complete original packaging with the UPC still intact and be in new, original cosmetic clean condition in order for an authorized return. All original components must be included and not be disassembled or damaged due to incorrect installation. We are not responsible for damaged returns resulting from improper packaging. Refer to Return Merchandise Authorization (RMA) instructions to properly package and ship the item(s) being returned. Returns with missing components will not be credited. We are not responsible for any loss or damage during the return transit and reserve the right to deny a refund or exchange for any item not meeting the above criteria.

The customer is responsible for prepaying all shipping charges for the merchandise being returned. This includes shipping or freight charges both ways, which are not refundable. Shipping with a company that provides insurance and a tracking number for your return item(s) in case of loss or damage is recommended. For acceptable tracking methods, we suggest using Express Mail if you were to ship with USPS.

The vast majority of products available are returnable without any restocking fee. Certain products require a 20% restocking fee on returns that are not the direct result of our error. Items that cannot be returned include Items Marked “Non-Returnable” (indicated on the product page before placing your order) and Wheel and Tire Packages. Exchanges, credits, or refunds will be made after our return center receives and inspects the merchandise. Refunds will be made to the original credit card or payment type that was charged, less any applicable shipping charges, restocking fees or taxes. Merchandise and Core-Parts return requests must be made within 30 calendar days of the original invoice purchase date.


In-Store Returns

Items purchased from TintWorld.com can only be returned or exchanged at a physical store location if it was purchased and delivered to the location of purchase. Each Franchise Location is individually owned and operated to perform sales and service installations.

  • Warranty items purchased from TintWorld.com must be sent back to the manufacturer for warranty claims, in the same manner that they were received by the customer. See Online Warranty Policy for details.
  • Warranty items purchased or installed from a Tint World® Store location must be returned and warranted at the Store location it was purchased or installed at. See In-Store Warranty Policy for details.

Shipping Claims

TintWorld.com ships merchandise worldwide using FedEx, UPS, DHL, and USPS. At the time of delivery, all shipments should be inspected, and damage claims must be either immediately refused for damaged merchandise packages or make a claim within the first 24 hours of delivery. (Claims cannot be filed within 24 hours of the Merchandise being delivered.)

  • If your damaged shipment was delivered by FedEx, UPS, DHL, or USPS, please call and report the damage.
  • If Truck Freight delivered your damaged shipment, please contact the freight carrier at the phone number on the carrier’s bill.

Please call for Customer Service at 1-888-944-8468 for further assistance after contacting the carrier.

Backorders

While in-stock items are usually shipped immediately, our backordered items are shipped out as soon as they are available. If your order consists of all backordered items, once each item is available, the item will ship, which may result in multiple shipments for a single order. Customers in the continental U.S. and all U.S. Territories will be charged for in-stock items when they are ordered. Your credit card will not be charged until backordered items, plus any applicable taxes and fees have shipped. Canadian, overseas, and APO/FPO customers will be charged for the entire order immediately, including backordered items.

Return Refunds

From the date we receive your return at the warehouse, refunds for returns or core deposits normally process and credit within 30 days. We forward the return item or core to the manufacturer for approval once we receive it. The refund will be credited to the credit card or PayPal account used for you purchase once the return has been approved and processed. You will receive a “credit approved” email the day your refund credit has been issued. However, it may take 4-7 business days for your bank to post the credit to your account or credit card. Please contact our Returns Department if you do not receive a credit after 30 days from the date, we received your return. We will respond to you immediately.

When returning multiple items at the same time, you may receive a refund for only one item at a time due to the following:

  1. If you received more than one set of RMA email instructions, it is important that you use each of these separately with the corresponding item(s). Sending all of the items together can result into a processing delay, as items may need to be returned to separate warehouses.
  2. Part of your order may be approved, while further investigation is being done on the remaining item(s).
  3. Items are processed separately. Credits are issued by individual items and not by order, so a credit is issued as we clear each item.

Core Deposits

Some parts require a core deposit price that is listed together with the part price. This is due to certain type of auto parts’ potential to be reconditioned, recycled, or remanufactured to OEM standards for future sale and use. Because they can be remanufactured, the components of these parts are to be returned. Known as the “core”, the components have a core deposit, which is then refunded when buyers return their old part. Send us your old part and the core deposit will be refunded to you. It is the customer’s responsibility to pay for Core-part return shipping. These shipping charges are not refundable.

Core-Part Deposit Refunds

We will refund the Core-Part deposit within 30 calendar days after we have received your Core-Part return and upon approved clearance by the manufacturer. In the event of a refused or reduced credit by the manufacturer, customers will be notified. To be eligible fore the Core-Part deposit refund, the Core-Part must be returned within 30 calendar days of the original invoice purchase date.

Return Merchandise Authorization (RMA)

You must submit a Return Merchandise Authorization (RMA) request in order to make a return or exchange. After you request an RMA, we automatically send you an RMA number and instructions within 2-3 business days. Please contact your Store Customer Service at 1-800-767-8468 if you have not received the RMA number with instructions by the third day. We can help expedite the process.

Multiple RMA numbers may be received due to:

  1. The items may have been shipped from different warehouses. Some items need to be returned to the specific warehouses for processing.
  2. Return requests may have been made at different times.

For a refund or exchange credit replacement product to be sent, we must receive the item within 14 days from the time you receive your RMA number.

Returns without an RMA Number

Your return will not be accepted and your refund will be jeopardized if you return a product with the Return Merchandise Authorization (RMA) number. Not writing the RMA number on the outside of the shipping box(es) may also jeopardize your return. Credit will not be issued if we cannot locate your return or if a valid return tracking number is unavailable.

Free Ground Shipping

TintWorld.com offers FREE regular ground shipping for most products over $100! Most orders are shipped within 24 – 48 hours of your order confirmation. Shipping times will vary depending on the size of the package and the delivery location. Small and medium-sized packages generally are delivered within 2 – 7 business days from the date of shipment, within the continental United States. Orders containing oversize items such as, bumpers, doors, hoods, or other large parts that require Truck Freight Shipments may still qualify for free shipping, however, these items require special handling and delivery times usually range from 2 – 9 business days. (See Truck Freight information below.) While we are happy to offer products to customers located in Alaska, Hawaii, Puerto Rico and other areas outside the continental United States, a shipping charge will apply and delivery times will be longer.

Next Day and 2-Day Shipping

Next-Day and 2-Day shipping are available for most small and medium-sized packages for additional charges. All orders must be received before 5:00 PM Eastern Time (2:00 PM Pacific Time) Mondays to Fridays for Next-Day and 2-Day delivery. Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses, which is beyond our control. Airfreight charges will NOT be refunded. There are no Next-Day or 2-Day deliveries on Saturdays, Sundays, and Holidays. When placing your order for Next-Day and 2-Day delivery on a weekend or a holiday, the shipping cycle for these orders will begin on the next available business day.

Truck Freight Shipping

Truck Freight shipping applies to orders consisting of large parts or items that require special handling due to their size, shape, weight or packaging and require to be sent by Truck Freight delivery.  Orders usually are processed for shipment within 24 – 48 hours from confirmation of your order. Delivery may take 2 – 7 business days from their date of shipment (excluding weekends and holidays), within the continental United States. The Truck Freight carrier representative will call you to schedule a convenient time to deliver your item(s). Someone may be required to be present to sign for the delivery with required ID verification, and the signor must be 18 years of age.

Truck Freight orders will be delivered on trailer truck type vehicle and require a reasonable delivery access area for the driver to safely maneuver the vehicle. The driver is only required to deliver your order to the curbside. Inside delivery is not available and it may be necessary for someone to assist the delivery driver to safely unload your order if a lift gate is not available or requested. If you cannot provide proper delivery access or assistance, you can request to pick up your order at the freight company’s loading dock at no additional charge.

Shipping Charges

We offer several convenient shipping options. To see all available shipping options and rates, simply add the items you want to purchase to your cart and proceed through checkout. All shipping options and their charges will be available at checkout before you place the order. Shipping and handling charges are calculated based on shipping service, dimension, weight, and the destination of the merchandise.  We are not responsible for shipping delays that may occur due to adverse weather conditions, train derailment, incorrect routing by the shipping carrier, incorrect deliveries, or other delays beyond our control.

Order Tracking

It usually it takes 24-hours for the shipping carrier to update the tracking information after your item(s) was shipped. If the shipping carrier has not updated your tracking information in that time, please contact us to verify the shipping address that we have on file and we will communicate this information to the shipping carrier. You can “Track Order” online in “Your Account”, or contact your Store Customer Service at 1-800-767-8468.

Multiple Deliveries

Your ordered item(s) will be shipped to you directly from the manufacturer(s) or from one or more of our multiple warehouse distribution centers located across the U.S. closest to your delivery address. If you order multiple items and received only some of them, there may be cases where we have to ship the items from multiple locations that will cause multiple deliveries. Some products are custom-made and will require additional manufacturing time. We make every effort to ship all products in a single shipment, however, if for any reason we cannot ship your ordered items together, we will ship the items that are available and credit your account accordingly.

Delivery Risk of Loss

All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport. We are not responsible for losses as a result of packages being left in your absence. It is your responsibility to have someone present at time of delivery. You can track your order online in “Your Account” or contact us to obtain a tracking number to find out when your delivery is scheduled. If your package is left by the shipper unsigned or signed fraudulently and is lost, you will not be reimbursed. However, we will assist you in filing a lost or damage claim with the shipper, but the decision for the claim is based solely on their information, findings, and policy.

Before filing a claim, consider checking around your property for packages that may have been placed out of sight and check with your neighbors to see if your package was accidentally delivered to their address. If you still cannot locate the package, you will need to call the shipper to notify the driver who will return to your address within 24 hours. If the driver cannot locate the package, a claim will be made with the shipper and can take roughly 30 days to settle. We are not responsible for replacing any lost orders based on your claim processing. All replacement items will need to be reordered and paid, until your claim is settled.

Cancellation Policy

If you are unsure about placing an order for ANY reason, please contact our Customer Service at 1-888-944-8468 for assistance before placing your order. We cannot stop an order once it has been placed. All orders are processed immediately after the order is confirmed, so the time to cancel is limited. All orders must be canceled BEFORE you receive the email Invoice Payment Confirmation and cannot be canceled after payment has been confirmed. All orders placed on Fridays after 5:00 PM to Mondays 9:00 PM Eastern Time (2:00 PM Pacific Time) cannot be canceled, because they are processed over the weekend for shipment.

Shipping Damage

Prior to signing for your order upon delivery, inspect all packages thoroughly for any signs of damage. If you feel there is any substantial damage that could affect your item, please refuse the shipment and, do NOT sign the delivery receipt or accept the package. Have the shipper immediately return it to sender. Once the order is refused, please promptly contact our Customer Service at 1-800-767-8468 within 24 hours to inform us of your order refusal, so we can assist with the claim and process a replacement order.

If the shipper has left a damaged package in your absence or if you later find that there is missing, damaged or incorrect parts “concealed damage,” immediately contact the shipper and have the package returned to the sender.  Then promptly contact our Customer Service at 1-800-767-8468 within 24 hours to inform us of your order refusal, so we can assist with the claim and process a replacement order.

We take every precaution to prevent shipping damage, however, we are not responsible for missing, damaged or incorrect parts after 30 calendar days of the original invoice purchase date, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Refusing Order Delivery

If you refuse your order for any reason other than damage, a 20% restocking fee will be deducted from your refund. To ensure you receive proper credit, we must be informed of all refusals within 24 hours. If you do not contact us within 24 hours to inform us you refused your order, your refund could take up to 6 weeks to process.

Shipping Hazardous and Restricted Materials

Federal and state regulations prohibit the transport and/or sale of certain materials. Some products on our site will have limited shipping options. These products include, but are not limited to batteries, motor oil and various chemicals and fluids. Check individual product pages for details on shipping options available for that product.

Alaska, Hawaii, Puerto Rico, and other U.S. Territories

We ship orders to Alaska, Hawaii, Puerto Rico, and other U.S. Territories in most cases; however, these orders are not eligible for free shipping. Products that cannot be shipped to these U.S. Territories will be indicated in the shopping cart. Please be advised that some products only ship to these U.S. Territories by overnight or second-day air shipping.

For these U.S. Territories orders simply proceed through the checkout process as usual and orders will show your shipping cost at checkout, when available. If you do not see the shipping rate in the checkout, we will contact you within 1 – 2 business days after submitting your order to confirm you order and provide you with the shipping costs. We will not process your order until we receive your email approving the shipping costs. If you would like to determine the shipping costs before placing your order, please contact our Customer Service at 1-800-767-8468 with the items you want to order and the exact address to which they will be shipped.

International Orders (Outside the contiguous 48 United States)

We process Canadian and International orders of US $100 or more (excluding shipping costs) in most cases; however, these orders are not eligible for free shipping. International customers may use a freight forwarder or friend or family member in the United States, however international credit cards will require additional credit checks and verification procedures.

If you use a freight forwarder in the United States, we claim no responsibility for assuring delivery. We do not provide commercial invoices, which are sometimes required by freight forwarding companies. Some products may only ship to Canada and International by overnight or second-day air shipping and any products that cannot be shipped will be indicated as such in your shopping cart.

Canadian and International customer orders should proceed through the checkout process as usual and your order will show your shipping cost at checkout, when available. If you do not see the shipping rate in the checkout process, we will contact you within 1 – 2 business days after submitting your order for confirmation to provide you with the shipping costs. We will not process your order until we receive your email approving the shipping costs. If you would like to determine the shipping costs before placing your order, please contact Customer Service with the items you want to order and the exact address to which they will be shipped.

Tariffs, Customs, Duties, Brokerage Fees and Assessments

Canadian and International orders may be subject to tariffs, customs duties, brokerage fees and associated assessments. These fees may include Import Duties, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are entirely the responsibility of the purchaser. The shipping charge by Tint World® does not include any of these fees and Customs Fees are normally charged by the company delivering the package. You may choose to ship your order to a freight forwarding company, but we are not responsible for any losses, damage, wrong parts, or missing parts once your package leaves the United States. You are responsible for any return shipping charges back to the United States if you decide to return your order for any reason.

Last Modified: January 1, 2021