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Want to Make More Sales? Ask More Questions

November 14, 2019

Consumers are bombarded with advertising and targeted marketing all the time, so how can your business stand out without irritating potential customers? It starts by  reviewing the customer experience and learning how to ask the right questions.

Here are a few ideas to keep in mind to make the sale process more engaging for customers.

Ask Open-Ended Questions

Open-ended questions are a valuable tool when trying to build engagement with the customer. Don’t try to push them toward certain products. Instead, let the customer explain what they’re looking for, and suggest products or services that fit their goals. Open-ended questions can allow customer service representatives to upsell in a natural, organic way.

Keep it Simple

Sales representatives should be careful not to overcomplicate the questions they ask, as this can make it more difficult for a customer to feel confident in their answers. Instead, they should step back and ask questions that can direct the conversation without getting caught up in jargon or technical information.

Push for Real Engagement

One of the ways to turn customer interactions into sales is to treat potential sales leads like people, rather than just another customer. Try to get to know them during the interaction, understand what they’re looking for and allow that to influence the conversation. Then, allow sales clerks to use their expertise in the products and services you offer to make suggestions that might solve the customer’s problem.

Put the Customer First

Above all, remember that customers are more likely to buy if they feel like they’re in control in a low-pressure environment, and that means putting them first. If you’re driven by the desire to make real, long-lasting connections that can drive your success as a franchise location owner, Tint World® might be right for you. Download our franchise kit to learn more.

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Tint World® Franchisee Testimonials

Tint World® Franchisees love to share their success stories.

Excellent franchise. They have everything you need to be successful. I look forward to the Tint World® Franchise Convention and Awards Banquet training every year. They offer the greatest brands and have a great corporate team.

Tim Kjaer

Owner of Tint World®

Medford, NY

The marketing department of Tint World® is amazing. I have an automotive accessory background and I prefer to be part of the franchise system because they do it for me at my stores. It is a huge added value to what they offer.

Danny Rios

Owner of Tint World®

San Antonio, TX

I chose to join the Tint World® family and become owner of the Pittsburgh location after seeing the massive success the franchisees are having and learning about the dedication that the Tint World® corporate team has for the store owners to thrive.

Brandon Blume

Owner of Tint World®

Pittsburgh, PA

Opening a Tint World Franchise has been a great experience. We've been open for a little over a year now and have far exceeded our goals!

Donnie Saucier

Owner of Tint World®

Gulfport, MS

I want to thank the CEO, Charles Bonfiglio for being a great role model for the last five years and taking the time to share his wisdom with me; business and non-business related. He represents everything I'm striving to become one day - in business, as a father and a husband - a true inspiration! Thank you!

Danny Shenko

Owner of Tint World®

Fort Lauderdale & Sunrise, FL

This is an excellent franchise opportunity. The Corporate Team is great to work with. Charles' passion and excitement is contagious!

Richard Martin

Owner of Tint World®

Albany, NY

We have had a great transition from the moment we considered a franchise purchase with Tint World to opening our store. They have a great team to support you the entire way!

Xan Owens

Owner of Tint World®

Morgan Hill, CA

I chose to open a Tint World franchise after seeing several stores and meeting the dedicated, professional staff at the corporate office. They are very real people that care about creating opportunity for more people to build their own successful business.

Jeff Rackley

Owner of Tint World®

The Colony, TX

The reason I chose Tint World is that they treat you like family. I felt very welcomed during Discovery Day and Charles, the CEO is so passionate with Tint World and it shows it in how Tint World keeps successfully growing.

Pedro Flores

Owner of Tint World®

Midland, TX

I just wanted to thank you all for the training at Corporate. It’s obvious to me why the Franchise is growing so fast. Having the right leadership, employees and products is what every business strives for and I see it all in Tint World. I am very excited to get my contribution added to your family and I'm looking forward to learning more from everyone there.

Stephen Klein

Owner of Tint World®

New Orleans-Elmwood, LA

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